Our Blog

The New Patient Call – Is Your Team Set for Success?

All new team members receive the necessary training when starting a new role. However, due to workloads and time constraints, we rarely revisit the skill sets and processes when offerings change or your practice services evolve, or to simply maintain optimum performance. This is especially true when it comes to the New Patient Call. We […]

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Practice Growth

Winners at the 2021 FMC Dental Industry Award

It was with immense honour that our COO Tim Donoghue and our Community Engagement Manager Emmanuelle Clément, collected our award for Customer Service Provider of the Year, at the 2021 FMC Dental Industry Awards. To say we were hoping for the best but expecting the worse when we attended the award ceremony is an understatement. […]

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Awards