Managing your website
When it comes to keeping your website up-to-date, you don’t need to worry. With TIO, you’ll have a dedicated Digital Manager who takes care of everything for your practice.
Being a TIO member, you can expect the following:
A dedicated point of contact
We hear from our members that this is one of the most useful services we offer; when you join us, we create you a custom email address to which you send all your digital questions. This means you don’t need to worry who on our digital team you need to speak to (there are more than 20 of us!); your Digital Manager will be your main point of contact and manage the project for you.
If you need to make any updates to your website, just let us know. Whether it’s a new team member who has joined, or perhaps you have a new scanner - our copywriters will write up the content, ensure it’s optimized for the search engines, and we’ll design and build the page as needed.
Website hosting and monitoring
We will host your website on our managed servers, so this is not something you need to worry about. We have close to 100% uptime on the sites we host, and we have a monitoring service in place, so if your site were ever to go down, the relevant people on our team get alerted via email, SMS and phone call immediately, and continuously, until the issue is resolved.