At TIO, our ongoing commitment is to excellent customer service and providing optimum support for our members. Our dedicated team is made up of leaders in their fields who have many years of experience working in orthodontics.
Unlike more traditional models, our team works with our members on a day-to-day, month-to-month basis; we become part of your team. Your goals are our goals and our global growth is testament to our highly valued, passionate and committed cross-functional team.
TIO team members are not your usual consultants – and we are in this for the long haul. We don’t just come in for a day or a week, we work hand-in-hand with you one change and one step at a time to help you build the best practice in your area.
‘Our TIO member retention rate is 93%, with 100% retention of all members who complete the initial two years in the programme. Once people join our network they never leave.’ - Nick Duncan, Founder